Frequently asked questions:

What is your return policy

We offer a 30-day return policy for all purchases. View our return policy here.

What is your guarantee policy?

If you buy directly from our website, your product is covered by a 2-year guarantee. For purchases made through Amazon, the guarantee period is 1 year.

What are your shipping options?

Free next-day delivery is included on Bebello Washer. Order before 4pm for same-day dispatch, with tracking provided. Orders after 4pm on Friday will be shipped the following Monday.

How does the buyback scheme work?

Our buyback scheme is available for every Bebello Washer purchase and is valid for three years from the date of purchase. 

Here’s how it works: 

  • Year 1 – Get £30 back 
  • Year 2 – Get £20 back 
  • Year 3 – Get £10 back 

🚚 We also cover the shipping costs! 

View our full buyback scheme details here.  

Do I have to use Bebello Detergent with the washer?

For the best results, we recommend using our Bebello Detergent Tablets as they are specially designed for optimal cleaning performance. However, you can also use regular dishwasher detergent with a reduced dose. Details are included in the manual.

Can I use regular washing up liquid in Bebello Washer?

No – washing up liquid such as Fairy creates excessive amounts of foam that prevent the water jets from functioning properly. Once you’ve tried it, you won’t do it again! 😊

Can I rent Bebello Washer?

Yes, you can rent Bebello Washer for as long as you need through our trusted rental partner, Baboodle. Rental pricing varies based on the duration of your rental. 

For more details and to explore rental options, visit Baboodle’s website here. 

How do I descale my Bebello Washer?

Our specialised Descaler Tablets are the easiest and best way to descale your washer. Simply pop 1 tablet into an empty washer and run on a deep clean cycle. Buy the Descaler Tablets here. Watch our descaling video guide here.

How many bottles can I fit in Bebello Washer?

Bebello Washer can hold up to 8 bottles, depending on their size and shape. See more details in the compatibility & capacity section below. For a detailed guide on how to load different bottles and pump parts efficiently, check out our full loading guide here.

Does Bebello Washer accept breast pump parts?

Absolutely! Bebello Washer works with all breast pump types. See more details in the compatibility & capacity section below. For a detailed guide on how to load different bottles and pump parts efficiently, check out our full loading guide here.

Compatibility & Capacity Questions

How to sterilise Tommee Tippee Bottles

Sterilising Tommee Tippee bottles has never been easier. Bebello Washer will wash, sterilise & dry up to 4 Tommee Tippee bottles at once. View our Tommee Tippee infant bottle setup here.

How to sterilise MAM Bottles

Bebello Washer will wash, sterilise & dry up to 6 MAM bottles at a squeeze, and 4 MAM bottles and teats with room to spare. View our MAM feeding bottle setup guide here.

How to sterilise Dr Brown's Bottles

Bebello Washer will wash, sterilise & dry up to 4 Dr Brown’s bottles at once. View our Dr Brown infant bottle setup video here.

How to sterilise Elvie Pump

Bebello Washer is the best option for cleaning your Elvie pump. It works with all Elvie electric breast pumps and Elvie manual pumps. View our Elvie pump loading video here. 

How to sterilise Haakaa Pump

Bebello Washer will wash, sterilise & dry your Haakaa breast pump. View our Haakaa pump setup video here.

How to sterilise Medela Pump

Bebello Washer will wash, sterilise & dry your Medela breast pump. View our Medela pump setup video here.

Does Bebello Washer clean dummies and sippy cups?

Yes!

What materials does Bebello Washer work with?

Bebello Washer works well on on all materials including plastic baby bottles, glass baby bottles & silicone baby bottles. Review the different sterilisation methods available here.